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Category Archives for Alerts

DataPath Offices Closed Monday, September 4 2017

All DataPath offices will be closed Monday, Sept. 4, in observance of Labor Day. The following services will not process on Labor Day: HSAToday® Card Services EFT Services Fulfillment/OMS Please allow

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Update: Important Information about Benefit Debit Cards

The intermittent decline issue for debit cards has been resolved. If you have any questions or concerns, please contact Software Technical Support.

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Important Information About Benefit Debit Cards

We are currently experiencing intermittent card declines for CDH accounts. We are investigating the cause and working on a resolution. We will follow-up once it has been resolved. Please contact Software

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System Maintenance: August 16, 23, 25, 30, 2017

To enhance performance and reliability, the DataPath IT department will be performing the following scheduled system maintenance over the remainder of August (all times Central): Wednesday, August 16,

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Important Information about Claims Entry Services

This is a reminder that Claims Entry Services (CES) will be closed tomorrow, Tuesday, August 15, for staff training. Please be prepared to make other claims entry arrangements as needed. CES will resume

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System Maintenance: Friday 8/4/17

To enhance performance and reliability, the DataPath IT department will be performing a scheduled system maintenance from 7:00 p.m., August 4 to 2:00 a.m., August 5 (CDT). During these maintenance periods,

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