- You are here:
- Home »
- Alerts
Category Archives for Alerts
New Lockbox Addresses for Card Funding and HSA Contribution Checks
This is a reminder that DataPath Card Services, Inc. has changed the postal address for sending in Card Funding and Replenishment Checks. We also have a separate lockbox for HSA Contribution Checks....
Continue readingNew Look for the Summit Card
The Summit Card now has a new look! Effective immediately, when a Summit card is requested for a new cardholder, reissued due to expiration, or replaced due to being reported lost or stolen, participants
Continue readingEBSA and ARPA: Revisit DataPath Communications
Clients have been receiving frequent communications and updates from DataPath regarding regulatory changes and clarifications involving EBSA and ARPA. For your convenience, below are links to the emails
Continue readingCOVID-19 Guidance: Revisit DataPath Communications
The IRS, DOL and Congress have been exceptionally busy the last 6-8 weeks issuing new legislation and guidance in response to the COVID-19 health crisis and its impact on the American economy. Clients
Continue readingDataPath Communications on COVID-19 Guidance
The IRS, DOL and Congress have been exceptionally busy the last 6-8 weeks issuing new legislation and guidance in response to the COVID-19 health crisis and its impact on the American economy. Clients
Continue readingImportant Christmas closure information
On Thursday, December 20, our offices will close at 12:00 PM(CT) for our company Christmas party. We will be open during normal business hours on Friday, Dec. 21. On December 20, Card and Financial
Continue readingImportant Information about Banking and Fulfillment Services
Many federal offices and agencies will not be operating tomorrow due to the National Day of Mourning in honor of former President George H.W. Bush. These include the U.S. Postal Service and the Stock Exchange. Since
Continue readingFederal Reserve Bank Closed Monday, November 12
In observance of Veterans Day, the Federal Reserve Bank will be closed Monday, November 12. As a result, there will be no monetary processing on Monday by DataPath Financial Services and DataPath Card
Continue readingFederal Reserve Bank Closed Monday, October 8
In observance of Columbus Day, the Federal Reserve Bank will be closed Monday, October 8. As a result, there will be no monetary processing on Monday by DataPath Financial Services and DataPath Card Services.
Continue readingImportant Information about Claims Entry Service
DataPath Claims Entry Services (CES) will be closed tomorrow, Tuesday, October 2, for staff training. Please be prepared to make other claims entry arrangements as needed. CES will resume normal service
Continue readingImportant Information about Fulfillment Services
Due to a delay in processing, documents that were uploaded on Friday, September 14, and over the weekend (if applicable) will not go out in today’s mail. They will be mailed tomorrow, September 18. If
Continue readingResolved: Important Information about Summit Connectivity
Earlier today we had been experiencing a connectivity issue that was preventing users from accessing Summit. The issue has been resolved. If you have any additional questions, please contact Customer ...
Continue readingImportant Information about Summit Connectivity
We are currently experiencing connectivity issues that are preventing users from accessing Summitwith.us. We are investigating the cause and will send out a notification once this has been resolved. If
Continue readingImportant Information about Fulfillment Services
Due to a delay in processing, documents that were uploaded on Tuesday, August 14 will not go out in today’s mail. They will be mailed tomorrow, August 16. If you have any additional questions, please
Continue readingImportant information about myRSC connectivity
This morning we have been experiencing intermittent connectivity issues with myRSC. We are working to identify the cause and find a resolution. If you have any additional questions, please contact Customer
Continue readingSystem Maintenance: Wednesday, July 25
To enhance performance and reliability, the DataPath IT department will be performing scheduled system maintenance on this evening, July 25, from 7:00 PM – 9:00 PM (CT). During this maintenance
Continue readingImportant Information Regarding Card Authorizations
Earlier this morning, we briefly experienced issues with the connection from Fiserv to our systems, which may have affected debit card authorizations. The issue has been resolved and cards are processing
Continue readingUpdate: Important Information Regarding Card Authorizations
The previously reported issue involving a FISERV router that was affecting card authorizations has now been resolved. Card transactions are again processing as normal. If you have any questions, please
Continue readingUpdate: Important Information Regarding Card Authorizations
Around 3:00 PM CT, we sent an alert reporting an issue with card authorizations, and that it had been resolved. However, that issue has recurred and authorizations are not taking place. The issue is with
Continue readingImportant Information about Card Replenishments
Due to connectivity issues, DataPath Card Services will not be processing Monday, July 23. This includes uploaded card processing for all card products including mySourceCard and Summit. If you have any
Continue readingImportant Information Regarding Card Authorizations
Earlier this afternoon, we briefly experienced issues with debit card authorizations. The issue is now resolved and card transactions are processing as normal. If you have any additional questions, please
Continue readingResolved: Important Information about Summit Connectivity
This morning we had been experiencing a hardware issue with Summit that was not allowing users to connect to https://summitwith.us. This issue has been resolved. Please contact Customer Support if you
Continue readingImportant Information about Summit Connectivity
Due to a hardware issue, we have been experiencing connectivity issues with Summit that are not allowing users to connect to https://summitwith.us. We have identified the issue and will send out a notification
Continue readingSystem Maintenance: July 11 and July 14
To enhance performance and reliability, the DataPath IT department will be performing scheduled system maintenance on Wednesday, July 11, from 7:00 – 9:00 PM (CT) and on Saturday, July 14, from
Continue readingDataPath closed Wednesday, July 4th
In celebration of Independence Day, all DataPath offices will be closed Wed., July 4. The following services will not process on Independence Day: HSAToday® Card Services EFT Services Fulfillment/OMS Please
Continue reading