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Resolved: Important Information about Summit Connectivity
This morning we had been experiencing a hardware issue with Summit that was not allowing users to connect to https://summitwith.us. This issue has been resolved. Please contact Customer Support if you
Continue readingImportant Information about Summit Connectivity
Due to a hardware issue, we have been experiencing connectivity issues with Summit that are not allowing users to connect to https://summitwith.us. We have identified the issue and will send out a notification
Continue readingSystem Maintenance: July 11 and July 14
To enhance performance and reliability, the DataPath IT department will be performing scheduled system maintenance on Wednesday, July 11, from 7:00 – 9:00 PM (CT) and on Saturday, July 14, from
Continue readingDataPath closed Wednesday, July 4th
In celebration of Independence Day, all DataPath offices will be closed Wed., July 4. The following services will not process on Independence Day: HSAToday® Card Services EFT Services Fulfillment/OMS Please
Continue readingDataPath Offices Closed Monday, May 28
DataPath offices will be closed on Monday, May 28 in observance of Memorial Day. The following services will not process on Memorial Day: HSAToday® Card Services EFT Services Fulfillment/OMS Please
Continue readingImportant Information about Debit Cards
Mastercard® experienced an issue processing authorization attempts this morning, which resulted in otherwise legitimate transactions being declined. They have now resolved the issue. If you have any
Continue readingIRS Releases Update on Annual HSA Family Contributions
The IRS recently published Rev. Proc. 2018-27, which modifies the annual limitation on HSA contributions for those with family coverage under an HDHP. The limit for 2018 is $6,900. Rev. Proc. 2018-27
Continue readingImportant Information about Claims Entry Service
DataPath Claims Entry Services (CES) will be closed tomorrow, Tuesday, May 1, for staff training. CES will resume normal service on Wed., May 2. If you have any additional questions or concerns, please
Continue readingImportant Information about HSAToday® Debit Cards
DataPath has recently noticed some unusual activity with benefit cards linked to HSA accounts. The activity is associated with MCC 5912, one of the categories related to pharmacies. As a security measure,
Continue readingSystem Maintenance: Friday, April 6
To enhance performance and reliability, the DataPath IT department will be performing scheduled system maintenance throughout the month of April. Starting tomorrow, April 7, we will conduct maintenance
Continue readingOffices Will Be Closed on Friday, March 30
DataPath offices will be closed on Friday, March 30, in observance of Good Friday. Normal business hours will resume on Monday, April 2. HSAToday® will process deposits and payments, and Card Services
Continue readingImportant Information Regarding Card Authorizations
This morning we had been experiencing intermittent card authorization issues that may prevented some transactions from being processed properly. We have identified the issue and it has been resolved. If
Continue readingImportant information about mySourceCard®
Earlier today we experienced intermittent issues that may have impacted card authorizations. These have now been identified and resolved. If you have any additional concerns, please contact Customer S...
Continue readingFederal Reserve Bank Closed Monday, February 19
In observance of Presidents’ Day, the Federal Reserve Bank will be closed on Monday, Feb. 19. As a result, there will be no monetary processing on Monday by DataPath Financial Services and DataPath
Continue readingFederal Reserve Banks Closed Monday, January 15
In observance of the birthday of Rev. Martin Luther King, Jr., the Federal Reserve Bank will be closed on Monday, January 15. As a result, there will be no monetary processing on Monday by DataPath Financial
Continue readingImportant Information Regarding the Transfer Client Processes
We have been experiencing intermittent issues that prevented us from uploading data received during the various Transfer Client processes. In some cases, the disconnect resulted in the Transfer Client
Continue readingDataPath Offices Closed Monday, January 1st
DataPath offices will be closed on Monday, January 1, 2018, in observance of New Year’s Day. We will resume normal business hours and operations on Tuesday, Jan. 2. Please note that DataPath’s
Continue readingReplenishment Emails
DataPath sent duplicate emails out today informing you about mySourceCard®replenishments. You may disregard the second email. Replenishments were only pulled one time today. If you have any additional
Continue readingResolved: Connectivity Issue
The connectivity issue that we were experiencing earlier today has been identified and resolved. All affected systems are up and running. If you have any additional questions, please contact Software Technical
Continue readingImportant Information about Connectivity
We are currently experiencing a connectivity issue that is impacting the following processes: myRSCSM Summit EFT file processing Card processing HSA distribution and contribution processing DataPath email We
Continue readingDataPath Offices Closed December 25 and 26
In celebration of Christmas, DataPath offices will be closed Monday and Tuesday, December 25 and 26. We will resume normal business hours and processes on Wednesday, Dec. 27. Please note that DataPath’s
Continue readingUPDATE: Important Information about DataPath Debit Cards
MasterCard has informed us that they have implemented a solution that resolves the intermittent card authorization issues with mySourceCard® and Summit debit cards. If you continue to experience issues,
Continue readingRESOLVED: Important Information about Summit
The technical issue that was affecting the ability for users to log in has been resolved. If you have any questions or concerns, please contact Software Technical Support.
Continue readingImportant Information about DataPath Debit Cards
We are currently experiencing intermittent card authorization issues with mySourceCard® and Summit debit cards. The issue is originating with MasterCard, with whom we have been in contact. Once the issue
Continue readingImportant Information about Summit
We are currently experiencing a technical issue that is affecting user ability to log in to Summit. We are aware of the problem and are looking for a resolution. We will notify you once this issue is resolved. Please
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