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Important Information about Fulfillment Services
Due to a delay in processing, documents that were uploaded on Friday, September 14, and over the weekend (if applicable) will not go out in today’s mail. They will be mailed tomorrow, September 18. If
Continue readingResolved: Important Information about Summit Connectivity
Earlier today we had been experiencing a connectivity issue that was preventing users from accessing Summit. The issue has been resolved. If you have any additional questions, please contact Customer ...
Continue readingImportant Information about Summit Connectivity
We are currently experiencing connectivity issues that are preventing users from accessing Summitwith.us. We are investigating the cause and will send out a notification once this has been resolved. If
Continue readingImportant Information about Fulfillment Services
Due to a delay in processing, documents that were uploaded on Tuesday, August 14 will not go out in today’s mail. They will be mailed tomorrow, August 16. If you have any additional questions, please
Continue readingImportant information about myRSC connectivity
This morning we have been experiencing intermittent connectivity issues with myRSC. We are working to identify the cause and find a resolution. If you have any additional questions, please contact Customer
Continue readingSystem Maintenance: Wednesday, July 25
To enhance performance and reliability, the DataPath IT department will be performing scheduled system maintenance on this evening, July 25, from 7:00 PM – 9:00 PM (CT). During this maintenance
Continue readingImportant Information Regarding Card Authorizations
Earlier this morning, we briefly experienced issues with the connection from Fiserv to our systems, which may have affected debit card authorizations. The issue has been resolved and cards are processing
Continue readingUpdate: Important Information Regarding Card Authorizations
The previously reported issue involving a FISERV router that was affecting card authorizations has now been resolved. Card transactions are again processing as normal. If you have any questions, please
Continue readingUpdate: Important Information Regarding Card Authorizations
Around 3:00 PM CT, we sent an alert reporting an issue with card authorizations, and that it had been resolved. However, that issue has recurred and authorizations are not taking place. The issue is with
Continue readingImportant Information about Card Replenishments
Due to connectivity issues, DataPath Card Services will not be processing Monday, July 23. This includes uploaded card processing for all card products including mySourceCard and Summit. If you have any
Continue readingImportant Information Regarding Card Authorizations
Earlier this afternoon, we briefly experienced issues with debit card authorizations. The issue is now resolved and card transactions are processing as normal. If you have any additional questions, please
Continue readingResolved: Important Information about Summit Connectivity
This morning we had been experiencing a hardware issue with Summit that was not allowing users to connect to https://summitwith.us. This issue has been resolved. Please contact Customer Support if you
Continue readingImportant Information about Summit Connectivity
Due to a hardware issue, we have been experiencing connectivity issues with Summit that are not allowing users to connect to https://summitwith.us. We have identified the issue and will send out a notification
Continue readingSystem Maintenance: July 11 and July 14
To enhance performance and reliability, the DataPath IT department will be performing scheduled system maintenance on Wednesday, July 11, from 7:00 – 9:00 PM (CT) and on Saturday, July 14, from
Continue readingDataPath closed Wednesday, July 4th
In celebration of Independence Day, all DataPath offices will be closed Wed., July 4. The following services will not process on Independence Day: HSAToday® Card Services EFT Services Fulfillment/OMS Please
Continue readingDataPath Offices Closed Monday, May 28
DataPath offices will be closed on Monday, May 28 in observance of Memorial Day. The following services will not process on Memorial Day: HSAToday® Card Services EFT Services Fulfillment/OMS Please
Continue readingImportant Information about Debit Cards
Mastercard® experienced an issue processing authorization attempts this morning, which resulted in otherwise legitimate transactions being declined. They have now resolved the issue. If you have any
Continue readingIRS Releases Update on Annual HSA Family Contributions
The IRS recently published Rev. Proc. 2018-27, which modifies the annual limitation on HSA contributions for those with family coverage under an HDHP. The limit for 2018 is $6,900. Rev. Proc. 2018-27
Continue readingImportant Information about Claims Entry Service
DataPath Claims Entry Services (CES) will be closed tomorrow, Tuesday, May 1, for staff training. CES will resume normal service on Wed., May 2. If you have any additional questions or concerns, please
Continue readingImportant Information about HSAToday® Debit Cards
DataPath has recently noticed some unusual activity with benefit cards linked to HSA accounts. The activity is associated with MCC 5912, one of the categories related to pharmacies. As a security measure,
Continue readingSystem Maintenance: Friday, April 6
To enhance performance and reliability, the DataPath IT department will be performing scheduled system maintenance throughout the month of April. Starting tomorrow, April 7, we will conduct maintenance
Continue readingOffices Will Be Closed on Friday, March 30
DataPath offices will be closed on Friday, March 30, in observance of Good Friday. Normal business hours will resume on Monday, April 2. HSAToday® will process deposits and payments, and Card Services
Continue readingImportant Information Regarding Card Authorizations
This morning we had been experiencing intermittent card authorization issues that may prevented some transactions from being processed properly. We have identified the issue and it has been resolved. If
Continue readingImportant information about mySourceCard®
Earlier today we experienced intermittent issues that may have impacted card authorizations. These have now been identified and resolved. If you have any additional concerns, please contact Customer S...
Continue readingFederal Reserve Bank Closed Monday, February 19
In observance of Presidents’ Day, the Federal Reserve Bank will be closed on Monday, Feb. 19. As a result, there will be no monetary processing on Monday by DataPath Financial Services and DataPath
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